Effective Reasons: Why to Use VoIP Development Service from a VoIP Company?

VoIP (Voice over Internet Protocol) is highly prevalent in the business environment. The market is brimming with VoIP products that are ready to use. Additionally, there are various open-source VoIP products on the market, including FusionPBX, FreePBX, GoAutoDial, VICIDial, etc. Even if there are numerous ready-to-use proprietary and open-source VoIP solutions, there is still a need for bespoke VoIP software development services. We'll examine the top four factors contributing to VoIP development services' popularity, which have various causes.

Numerous Reasons behind the Popularity of VoIP Development Services

The popularity of VoIP development services can be attributed to various factors listed below.

● To get a Customized Solution

Business founders frequently have original ideas. Sometimes these concepts are created to improve the speed and efficiency of their operations, and other times they are created to open up new markets for cutting-edge VoIP-based goods that will boost sales and brand recognition.

Whatever the case, a ready-made remedy is not available in this circumstance. Therefore, business owners and experienced entrepreneurs must invest in creating custom VoIP solutions. When you sign an NDA with a VoIP provider, they are more trustworthy because they will keep your idea confidential and deliver on schedule.

● Cost-effective

VoIP's reduced call costs make it possible for businesses to save money. Certain VoIP development company can use VoIP to make free domestic calls. VoIP is more affordable for international and long-distance calling since it uses the internet to connect calls rather than landlines, which lowers expenses that are then passed along to you.

● To enhance an existing VoIP solution to meet new functional requirements

In some instances, VOIP software development companies have a VoIP business solution already. They may have built it themselves, obtained it from a VoIP solution provider a few years ago, or it may be an open-source VoIP solution. Markets and business models both undergo adjustments throughout time. New functional modules and functionalities are required due to these modifications.

In this type of circumstance, professional VoIP development services might be a lifesaver. Companies need custom VOIP development services to add the necessary functionality to their current systems.

● Obtain the solution using the preferred VoIP technology

Various VoIP development technologies, including FreeSWITCH, Asterisk, WebRTC, Kamailio, and OpenSIPs, are accessible to create VoIP solutions. The leading corporation or the open source community chooses a specific VoIP programming technique to develop the open source and third-party VoIP solutions.

The VoIP sector is expanding very quickly. A new open source version is released almost every month, and new technologies are constantly being introduced. The ready-to-use product business owners purchase or install typically has technological restrictions. It might not be using the most recent technology or not supporting the creation of the necessary features. In these circumstances, business owners can spend money on VoIP software development and VoIP app development. They can select the features they want to include in their solution and their preferred technology for solution development.

The reasons mentioned above for the continued existence of VoIP development services is that many people prefer a custom VoIP solution development over a ready-to-use product.

About Ecosmob

Ecosmob provides the service to hire expert VoIP developers to design and develop an array of business communication solutions. With the right blend of expertise and decade-long experience, developers can deliver the ultimate business telephony solutions to enhance productivity and efficiency. Ecosmob assures flexible hiring models to help businesses cater to their requirements according to their needs and budget.

To know more visit https://www.ecosmob.com/

What is WebRTC Development & Its Working?

A method for enabling real-time communication directly on the web is called WebRTC Development. It's frequently claimed to be a straightforward but intricate technique. It's simply said that a server is required to arrange communication between two browsers when needed. The problem, though, is that the server might stall the communication.

Significant browsers including Chrome, Firefox, Safari, Opera, and Microsoft Edge platforms like Android and iOS enable WebRTC Solution Development. Your browser does not need to have any additional plugins loaded because the solution is already included with the browser.

All of these issues are taken care of behind the scenes by WebRTC Software Development, making client-to-client real-time communication easier.

How does WebRTC Works?

The main goal of WebRTC is to enable real-time audio and video communication between users using web browsers to initiate discussions, find one another, and get beyond firewalls.

JavaScript APIs and HTML5 are used by WebRTC, which is integrated within a browser. The following are some of a WebRTC application's usual features:

● Send and receive audio and video streams.

● Retrieve the network configuration information required to send and receive data to another client using the WebRTC API, such as IP addresses, application ports, firewalls, and NATs (network address translators).

● Connect or disconnect and report issues.

● Transmit media data, such as video codecs and image resolution.

WebRTC offers the following APIs that can be used in web applications to send and receive streams of data:

● For audio and video communications, encryption, and bandwidth management, use RTCPeerConnection.

● For the transfer of general data, use RTCDataChannel.

● MediaStream allows users to view multimedia data streams from shared desktops, webcams, microphones, and digital cameras.

The Web Real-Time Communications Working Group and the Internet Engineering Task Force are actively creating a set of standards for the use of WebRTC in software.

Types of APIs used in WebRTC development

A few years ago, C/C++ would have been used to create a WebRTC solution that permitted voice or video calling. Long development periods and hefty development expenditures would be involved. That all changes with WebRTC, which substitutes a Javascript API for C/C++.

There are mainly three APIs mentioned below:

● Get User Media API

● Data Channel API

● Peer Connection API

Get User Media API: It is used to get access to Camera, Mic, and other display devices.

Data Channel API: It is used for data communication between two browsers.

Peer Connection API: It is used to send the media on the network with decoding and encoding tasks of media and provides security.

WebRTC Security

Security issues and WebRTC leaks are frequently raised about WebRTC. End-to-end WebRTC encryption or, to provide an example, custom WebRTC development is, however, a possibility.

Because real-time communication necessitates that WebRTC connections be built somewhat differently than internet communication connections, there are numerous layers of WebRTC security, and WebRTC encryption is required.

WebRTC Solution is more challenging for developers even though it is secure for end users. All WebRTC sessions must adhere to the Secure Real-Time Protocol (SRTP) encryption standard and other security regulations. Additionally, the Internet Engineering Tasks Force (IETF) guidelines prevent the creation of WebRTC connections that are not encrypted.

Regardless of the operating system, each device is running, WebRTC software development enables quick and secure communication between them. Where audio, data, and video can all be used for communication. It is used to do away with the requirement for additional communication software.

About Ecosmob

Ecosmob provides the service to hire expert VoIP developers to design and develop an array of business communication solutions. With the right blend of expertise and decade-long experience, developers can deliver the ultimate business telephony solutions to enhance productivity and efficiency. Ecosmob assures flexible hiring models to help businesses cater to their requirements according to their needs and budget.

To know more visit https://www.ecosmob.com/

Why Choose Ecosmob As Your Preferred FreeSWITCH Solution Provider?

VoIP solutions have either replaced conventional communication devices or enhanced them with their contemporary methods and capabilities. The open-source nature of the VoIP technology utilized in VoIP solution development lowers the development cost. Additionally, the VoIP solution reduces communication costs by using the Session Initiation Protocol (SIP) for communication. These qualities play a significant role in the VoIP solutions' enormous popularity. For creating reliable VoIP software, various VoIP technologies are accessible. The custom FreeSWITCH development is one of the best technologies for developing any VoIP PBX software.

The modular architecture of the FreeSWITCH software development offers a scalable framework for creating a reliable VoIP solution. Without sacrificing quality, it can handle voice, multimedia, video, and data over a single line. According to experts, FreeSWITCH is the most effective platform for managing several calls simultaneously. Thousands of simultaneous HD video calls with a crystal-clear voice can be supported.

Why Consider Ecosmob VoIP Solution Development?

FreeSWITCH is the most reliable VoIP open source platform for creating high-performance applications and solutions. Ecosmob is a renowned provider of FreeSWITCH solutions and have extensive experience in the VoIP sector.

To address the varied needs of clients, our skilled FreeSWITCH engineers have created a range of simple to complicated software in FreeSWITCH. We can establish long-term business partnerships by offering our clients reliable and potent FreeSWITCH solutions and services.

We have many years of experience with FreeSWITCH technology and have a lot of expertise in VoIP solution development with FreeSWITCH. Our team of skilled FreeSWITCH programmers has demonstrated a passion for creating numerous original solutions. We are happy to have worked on a variety of projects, including:

● Development of an entire system

● System modification to include new functions

● Constructing a module or program to improve the current system

● Development of unique solutions

● Phone Center

● IP PBX voice conferencing broadcasting

● Interactive Voice Response System Session Border Controller

● WebRTC Client Solution for VoIP Softswitch

FreeSWITCH Solution

FreeSWITCH, the most reliable open source for cross-platform telephony, may be used to create expert VoIP systems that handle audio, video, and other media types. This open-source VoIP platform can be used to generate any telephone application. We are skilled at developing robust and scalable FreeSWITCH development solutions.

● Class 4

● Call center software

● Softswitch Solution

● Class 5

● Softswitch Conferencing

● Broadcasting solutions using IVR

● IP PBX software for SBC systems

FreeSWITCH Services

Our domain knowledge in the FreeSWITCH communications platform aims to offer timely, client-centered services to our international clients. With the best-in-the-business services to keep their systems up and running with the best performance, our FreeSWITCH solution development developers help businesses and small to large organizations.

● Strategic advisory

● Customization of software

● Bespoke applications development

● Custom module creation

● Customizing an existing FreeSWITCH telephone application

● Auxiliary services

Our FreeSWITCH services are a starting point for creating fantastic communication platforms that will benefit your team and your customers. The programmers at Ecosmob are capable of making any unique VoIP solution in FreeSWITCH, thanks to our extensive experience. We have assisted many clients both domestically and abroad. If you are getting any issues, Contact us right away!

About Ecosmob

Ecosmob provides the service to hire expert VoIP developers to design and develop an array of business communication solutions. With the right blend of expertise and decade-long experience, developers can deliver the ultimate business telephony solutions to enhance productivity and efficiency. Ecosmob assures flexible hiring models to help businesses cater to their requirements according to their needs and budget.

To know more visit https://www.ecosmob.com/

Choose Between Wired and Wireless Connectivity for VoIP Phone

Have you been an ardent VoIP lover but baffled over which mode to choose for internet connectivity. It is a long sought-after question that has left industry giants scratching their heads. Wifi or Ethernet is the question that most VoIP users have. As cloud VoIP phone system have an unusually high network load that needs to be monitored meticulously, this article highlights both networks. It leaves you with a conclusion about which one is better suited for your business.

So, which is better - Ethernet or Wi-Fi for VoIP?

Blazing fast internet speed is what all VoIP lovers crave. While Wifi brings the benefit of portability, Ethernet brings speed to the plate. Smartphones, tablets, computers, or mobile phones can use VoIP over a Wifi connection. Here are a few reasons that distinguish Wifi and Ethernet networks and help you choose which one to settle on per your business needs.

Proximity

While the network fades off after a certain radius in the cloud VoIP phone system, Wifi loses one point to Ethernet connection. The Ethernet connection stays robust for as long as its business phone solution is wired. The network connectivity remains strong as far as the LAN is spread, which means the VoIP calls are clear.

Voice Quality

Corporate phone systems have dabbled in wired and wireless network connectivity, making it easier for them to rule out the lesser preferred choice. In VoIP calls, audio quality is something that can’t be compromised. With real-time communication, the entire purpose is defeated if the voice quality is not up-to-the-mark. Since wireless connectivity has high network congestion, there may be issues like choking voice, noise issues, and delayed responses. However, as the wired connection or LAN/Ethernet have a dedicated wireframe, it offers better connectivity and, therefore, better voice quality.

Security and End-to-End Encryption

While business phone system companies pledge to give security to the end users, the Wi-Fi or wireless connectivity is vulnerable since there may be packet loss or electromagnetic intrusion in the network. Whereas, when it comes to LAN/Ethernet connectivity, it offers a top-notch level of security and encryption, which makes the network more reliable in a super stringent network.

Infrastructure Management

You don’t have to invest in substantial hardware costs if you work with Wifi network. Setting up an Ethernet network can be a pain and incredibly cumbersome if you just bagged a deal and need to get started at the earliest. Ethernet connection needs dedicated resources if you need office shifting, the cost-effectivity and seamless transition with Wifi come into the picture.

These were a couple of reasons we had in mind that can bring you decisiveness with what network mode to choose. Both of them have their set of benefits and drawbacks that can be taken into account while choosing. Hope you can settle on one of them after reading this piece. We will be back with more informative articles soon.

About Ecosmob

Ecosmob provides the service to hire expert VoIP developers to design and develop an array of business communication solutions. With the right blend of expertise and decade-long experience, developers can deliver the ultimate business telephony solutions to enhance productivity and efficiency. Ecosmob assures flexible hiring models to help businesses cater to their requirements according to their needs and budget.

To know more visit https://www.ecosmob.com/

Top Ways to Efficiently Manage High Call Volumes with Call Center Solutions

Every day, a company deals with hundreds of customer calls or more. During holidays, the festive seasons, or during the busy times of the year, the call volumes rise significantly. If not appropriately managed by the call center solution provider, high call volumes become annoying for agents and make it difficult for them to deliver quality customer service. It leads to unsatisfied customers, drops in sales, and lousy brand reviews.

High-volume phone calls are typically a seasonal occurrence. Is it time for the holidays? Are you running marketing campaigns? Maybe it's payday? Typically, there is a clear correlation between traffic increases and call spikes: the more customers that visit your website, the higher the call volume. However, there may be many more causes for the rise in increased call volumes at your call center. A tech-rich outbound and inbound call center solution can help you manage high call volumes.

Top Ways to Manage High Call Volumes

Any business must resolve customer queries on time. High customer satisfaction is key to success for businesses. However, managing a high-volume call center can be quite a challenging task. Here are some practical ways a customer center can deal with high-volume phone calls:

Deploying Chatbots for Customer Support

Most of the queries during high call volumes are basic. You don’t want your live agent to answer such queries in real-time during the surge. An intelligent chatbot can solve many customer queries, bringing the high call volume to a lower level.

These days, businesses use a self-service content base that offers customers the necessary answer. Chatbots are integrated with the option to transfer to live agent support if the customer is unsatisfied with the provided response. Call center solutions with chatbot integration can help manage high call volumes efficiently and effectively.

Schedule callbacks

Customers can request a callback from the AI in times of heavy call volume, saving them from waiting in line. You might incorporate a form into the chatbot to obtain the customer's basic information and inquiries. Additionally, a call center solution provider might include a callback option that enables agents to schedule calls once call volumes get controlled.

Providing Right Tools to your Agents

Dealing with high call volumes will be significantly easier when your support department is equipped with capable tools. The right tools can help your agents manage a higher number of calls efficiently with a way better customer satisfaction rate.

Self-service Menu for Customers

In most cases, such as tracking order status, your customers can quickly receive help on their own with a self-service menu. A self-service menu is trendy among businesses of all niches and designed to help customers quickly resolve their queries. With a conversational chatbot, your customers can self-help and resolve their queries themselves. It helps in significantly reducing the high volume of phone calls.

Technology has evolved like never before. Conversational AI is used by businesses of all sectors across the world to lower call volume and improve customer satisfaction. With lower call volume, your support team will be more productive and help customers solve complex queries. After all, customer satisfaction is a priority of every call center solution.

About Ecosmob

Ecosmob provides the service to hire expert VoIP developers to design and develop an array of business communication solutions. With the right blend of expertise and decade-long experience, developers can deliver the ultimate business telephony solutions to enhance productivity and efficiency. Ecosmob assures flexible hiring models to help businesses cater to their requirements according to their needs and budget.

To know more visit https://www.ecosmob.com/

Top 6 Programming Languages for IOS Mobile Application Development in 2022

The world is changing fast, and so is the requirement of your customers. This is no secret that mobile has become a must-have for almost every online business. Millions of applications are published by IOS app development company on the iOS platform every year in Apple’s App Store.

Objective-C and Swift are mostly used to create apps for devices running IOS, tvOS, iPadOS, macOS, and watchOS. The majority of IOS applications are written in these languages. However, you’ll find IOS-dedicated and general-purpose programming languages to choose from for a wide range of IOS app development services. Before choosing the right programming language and before you hire IOS developer for your app, you need to consider numerous aspects such as features you might want to add in the future.

Here we have mentioned the six best programming languages for IOS mobile application development.

Objective C

In order to give an extension of OOPS and related characteristics, Tom Love and Brad Cox designed Objective-c in 1984. It was extensively used by developers long before Swift was released, and it is currently one of the greatest options for developing IOS applications.

Swift

Today's software projects frequently use Swift, a cutting-edge programming language for iOS that combines the greatest features of Objective-C and C code. Closures, generics, and other contemporary functionalities have been added to inheritance, polymorphism, encapsulation, and abstraction. With Swift, the IOS programming process has evolved to be more versatile and fun for IOS programmer for hire.

C#

Programming language C# is high-level, object-oriented, and general-purpose. It was developed as Microsoft's response to Java. The.NET platform, which serves as both a framework and a runtime environment, is closely integrated with C#.

The language most frequently used to create apps for Windows platforms is C#. However, since the.NET framework was made available for Mac and Linux operating systems, it is now possible to create native IOS applications in this language for almost any platform, including IOS.

Java

Java is a general-purpose, class-based, object-oriented programming language. The fact that its code can operate on any platform without needing to be recompiled is the main reason why Java is presently the fifth most used programming language in the world. Java may also use to create cross-platform IOS mobile application development thanks to its broad versatility.

HTML5

Although HTML5 is not the greatest programming language for IOS system apps, it nevertheless might enable you to develop other types of HTML5 iPhone applications. For instance, HTML5-based web apps for IOS (iPhone/iPad) can be created to give users access to any functionality or feature available on mobile or tablet devices.

Flutter

Flutter is a full-featured Software Development Kit (SDK) for mobile app development that comes with ready-to-use widgets and features. Google created it in 2015, and it was launched formally in 2017. Using just one codebase, this tool makes it simple for Flutter developers to create aesthetically pleasing, natively-compiled mobile, web, and desktop applications.

Before your hire IOS programmer, it is crucial to choose the best programming language for your IOS app development as it can impact the success and flexibility of your mobile application. Before choosing the programming language, you should always define your needs and expectations and, then finalize the best solution for your IOS app development services.

About Ecosmob

Ecosmob provides the service to hire expert VoIP developers to design and develop an array of business communication solutions. With the right blend of expertise and decade-long experience, developers can deliver the ultimate business telephony solutions to enhance productivity and efficiency. Ecosmob assures flexible hiring models to help businesses cater to their requirements according to their needs and budget.

To know more visit https://www.ecosmob.com/

Why Should You Make the Career Switch to Python?

Programming took a big leap with the introduction of C in the early 1970s. It was a human-like language that soon had compilers for almost every kind of architecture and operating system. But the development of languages did not stop there. Classes and object-oriented programming were introduced into C by Bjarne Stroustrup to create C++. People were looking for a more versatile language that emphasized code readability and a comprehensive standard library. Python was developed in 1991. But the development of the Web and technologies in AI and ML pushed it to the forefront. And now, more and more companies are looking to hire python developers.

Now why Python? Why should one opt for a career as a Python developer?

Readability and ease of use: Well, to begin with, Python is one of the easiest languages to pick up and learn, even for a person new to programming. Its human-like syntax, interpreted nature, and multiple libraries contribute in no small way to this ease of use. It is also a well-designed language that gives a lot of importance to great aesthetics when it comes to code. How does this help? Clean, readable code is the biggest advantage of Python. Nobody wants to sift through lines and lines of code that make little sense. A little organization always helps the debugger who will be maintaining and modifying the code. It helps if in your career as a Python developer, you also have to debug.

It is also the language of the future. With its simpler and easily extensible support for modern use cases, Python, along with R, is the preferred language for data science applications. And jobs in data science pay well, because of the scarcity of skilled developers and the number of new jobs that are created, thanks to advancements in technology and the sciences. This surely makes it a preferred career choice for many, and therefore learning as much Python as possible becomes a priority if you want a good paycheck as a developer.

Python is also very reliable. The powerful text processing capabilities are backed by capabilities to interface with most databases and to connect and integrate with most web development technologies. Python has a number of frameworks that allow integration with a number of languages. One of the popular languages, in this case, is Django, which is lightweight, very user-friendly and extremely capable without introducing any third-party resources. It makes Python and related technologies very reliable. As a python developer for hire, when you work with something reliable, you know your efforts will pay off in the long run, and that will give a lot of job satisfaction.

Affordable technology: Python is open-source. This means it is free for non-commercial use. A number of startups and small businesses use Python due to this reason. How does this help you, the developer? It allows you to work in larger teams even in smaller companies as employers can afford to hire more Python developers. This means that you get to learn techniques in programming from your peers and have more peer reviews for every piece of code you author.

Prototyping: You could hire Python experts to easily build a minimum viable product. A minimum viable product is the final product stripped down to just basic functionality for the sake of user experience testing. Prototyping is a critical skill in the future, and it is good to be able to learn this early on in your career journey. Python is one of the few languages that easily allow you to build an MVP.

When you are picking a career in Python, you are falling for the hype around you. Fall for the hype. This is an instance when it is worth it. If you are looking to hire a python developer instead, contact Ecosmob.

About Ecosmob

Ecosmob provides the service to hire expert VoIP developers to design and develop an array of business communication solutions. With the right blend of expertise and decade-long experience, developers can deliver the ultimate business telephony solutions to enhance productivity and efficiency. Ecosmob assures flexible hiring models to help businesses cater to their requirements according to their needs and budget.

To know more visit https://www.ecosmob.com/