Today, UC solutions have become an essential requirement for seamless collaboration in remote and hybrid work models. It is due to these innovative services that businesses are thriving even with teams at different locations.
In the current business landscape, the two prominent communication solutions are Cloud Voice and Unified Communication as a Service (UCaas). Both the modes facilitate voice communication through the internet. However, there are a few differentiating factors that can help you to choose between these two competing communication modes.
Key considerations: Cloud Voice vs. Unified Communications As A Service
1. Cost vs. Features: Cloud VoIP is a great solution if your business needs to scale your communication cost-effectively. It helps businesses communicate through a web portal, voicemail, and email, and also enables call distribution, call analytics, etc at a flat rate. Most cloud VoIP service providers offer basic rate plans with limited features.
On the other hand, unified communication solutions come with a wide array of features allowing communication through multiple tools. Along with basic communication features, UC services offer video conferencing, instant messaging, desktop sharing, mobile integration, etc. It helps remote teams to collaborate in real-time through the utilization of different features.
2. Flat rate vs. Consumption
Cloud VoIP is a cost-saving option ideal for small and home-based businesses. It has a structured package with a flat rate. However, you may further enrich the service with limited add-on features at a specific cost. On the other hand, cloud unified communications services are chargeable as per consumption. You may utilize the features that are essential for the business and pay accordingly.
3. Scalability vs. Flexibility
Cloud VoIP solutions are modern phone systems that allow on-the-go communication for remote teams. It offers quick scalability. However, it does not allow other collaborating features like cloud unified communications.
Hosted unified communications provides real-time collaboration aids and also the flexibility for the employee to work through their cell phones. No extra hardware is required to facilitate unified communication services.
The Bottom Line
Cloud VoIP and UC solutions are excellent ways to streamline business communication. Both are dependent on the internet for communication. This also means disruption of services if the internet server is down. However, hosted unified communication service providers may offer chargeable emergency services. In both cases, the security and features are greater compared to the traditional VoIP phone system. Your business requirement plays a significant role in choosing the most suitable solution. If collaboration features are a mandate for your business, unified communication as a service is a better choice.
About Ecosmob
Ecosmob provides the service to hire expert VoIP developers to design and develop an array of business communication solutions. With the right blend of expertise and decade-long experience, developers can deliver the ultimate business telephony solutions to enhance productivity and efficiency. Ecosmob assures flexible hiring models to help businesses cater to their requirements according to their needs and budget.
To know more visit https://www.ecosmob.com/
No comments:
Post a Comment