10 Reasons Why Your Business Needs to Convert to Hosted VoIP

Cloud-based technologies have undergone a major shift in recent years. Forbes reports that small businesses increasingly use digital and cloud-based solutions and companies are converting en masse to cloud-based multi-tenant IP PBX solutions like VoIP (Voice over Internet Protocol) phones, owing to the cost-effectiveness and high productivity that comes with it.

Cloud communications include Internet-hosted Voice over IP Private Branch Exchange telephone systems - called Hosted VoIP PBX. In comparison, on-premise PBX costs more, requires a high deployment effort, and can be high maintenance. Hosting your multi-tenant IP PBX virtually in the cloud means your PBX is on highly available systems and comes with a pool of well-trained professionals to manage them.

Apart from reducing your liability and stress, it also reduces capital expenditures for your business, allowing you to classify your PBX services as fully deductible operating expenses instead. Hosted VoIP PBX offers endless benefits. Here are the top 10 reasons to switch from an on-premise PBX to a hosted VoIP multi-tenant IP PBX software.

1. Remote working

A hosted VoIP PBX is perfect for employees who work remotely. They can make and receive calls on their main number or a DID (Direct Inward Dialing) number they are assigned, from anywhere, at any time. Now, your phone lines and telephones are no longer restricted to a physical location or office. You can use them wherever you have access to the internet.

2. Adaptable

VoIP PBX cloud allows you to manage your phones from anywhere. As a result, you no longer have to rely on your telecom company to help you make small changes to how your phone system functions. Instead, you can easily customize it yourself whenever you want

3. Portable

With cloud-hosted VoIP PBX, you'll never miss another call. With your desk phone, your computer's softphone, and your smartphone app, you can make and receive calls to and from your main number or DID number from anywhere you are.

4. SaaS integration

By connecting your Hosted VoIP PBX to your CRM, ERP, HR system, you enable not only unified communications, but you can also provide your employees, customers, and vendors with much more fluid and efficient communications throughout the company.

5. Flexible

It is far easier to move to a hosted VoIP PBX than to an on-premise multi-tenant hosted IP PBX system. It doesn't matter if you're moving your offices, temporarily moving staff, or moving the entire company, you won't have to upgrade your VoIP PBX.

6. Backups

Cloud-hosted services that are widely trusted provide secure data backups and access. The retrieval of call history, recorded conversations, voicemail messages, and even retrieving the version of a user or system profile is always simple and quick. To make it easy, they provide thorough backups and restores, review the SLAs of your Hosted VoIP PBX provider before signing up with them.

7. Recovery

Disaster management plans (DMP) are essential to business continuity today. With Hosted VoIP PBX, you do not have to worry about floods, fire, theft, or other miscellaneous damage. You may have to replace some desk phones, switches, and a router for QoS, but your PBX and call traffic would still be available and secure.

8. Affordable

Hosted VoIP PBX is easy and inexpensive to set up and maintain. Typically, only a few hours are required for your current IT team to work with the Hosted VoIP PBX provider to set up a Dev/Test model with a few telephones. You can easily install a few at one location before rolling them out to other locations.

9. Scalable

Hosted VoIP PBX is an easy way to scale your business using cloud hosting. Hosted VoIP PBX providers provide a web portal through which users can add lines, delete users, and update their accounts. Cloud computing also eliminates the need for additional hardware, depreciation calculations, and scheduled maintenance planning.

10. Cost-effective

Hosted VoIP PBX offers the clear and undisputed benefit of reduced operating costs over the long term. This is mostly because less hardware and maintenance are required, and also because support and maintenance are pooled. An on-premise PBX system requires hardware, and for that hardware to continue to operate, it must be upgraded, maintained, and repaired.

Thus, incorporating the latest IT trends like VoIP into your business can bring you great benefits. VoIP is cost-effective and ensures that your business is always in touch with its customers and employees, regardless of their location.

Such multi-tenant IP PBX development solutions are changing the way we understand offices. Shortly, your company might not need an office and bulky landlines. Therefore, it would be smart to purchase VoIP results before this surge happens.

About Ecosmob

Ecosmob provides the service to hire expert VoIP developers to design and develop an array of business communication solutions. With the right blend of expertise and decade-long experience, developers can deliver the ultimate business telephony solutions to enhance productivity and efficiency. Ecosmob assures flexible hiring models to help businesses cater to their requirements according to their needs and budget. 

For more information visit https://www.ecosmob.com/